The International Health, Racquet & Sportsclub Association is the fitness industry's only global trade association representing over 10,000 for profit health and fitness facilities and over 600 supplier companies in 75 countries.

 

 



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Thursday
Aug182016

Lessons in Fitness Leadership: Resonate with Members’ Hearts and Souls

The Lessons in Fitness Leadership series highlights IHRSA’s industry leaders and thanks them for their continued commitment to growing, promoting, and protecting the health club industry. By sharing their business expertise, we hope that you will get to know them, what they've learned along the way, and how they view leadership. 

Mike Alpert
The Claremont Club
Claremont, CA 


What is the most fulfilling part of being a business leader in the fitness industry?
 

It is being able to innovate and create programs for people that need us the most and can afford us the least. You must be able to see past the bottom line and see what moves the bottom linewhich is people. 

If you were able to go back in time, what is one piece of leadership advice you would have given your younger-self about working in the fitness industry?  

Don’t ever be complacent. Think outside the box, and think about how you can make a difference in people’s lives. 

It takes good people to create and maintain meaningful and purposeful work. Because of this, we have really been able to resonate with members’ hearts and souls. We offer programs for those afflicted by paralysis, cancer, and other chronic conditions. Making programming all inclusive has unintentionally proven to be a direct link to member retention. It was absolutely never about the money to begin with, but this model has proven to be very successful for us.   

And, nothing meaningful or great comes without failure. You need to be able to anticipate the difficulties and when they will arise. 

What prompted you to join the Industry Leadership Council (ILC)?

We all have a responsibility to support the efforts that IHRSA is making in legislative advocacy. It’s all of our responsibility to support them as a club operator, and that means lending support through financial means.

Reader Comments (1)

Resonate with Members’ Hearts and Souls
August 22, 2016 | Unregistered CommenterStone Sample Boards

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