The International Health, Racquet & Sportsclub Association is the fitness industry's only global trade association representing over 10,000 for profit health and fitness facilities and over 600 supplier companies in 75 countries.

 

 



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Tuesday
Jul232013

Points based rewards programs help in many ways

The health club industry is certainly a competitive one. More than likely there are numerous options within a few miles of work or home.

Any advantage in getting people in the front doors, getting them to come back often and retaining them is welcome.

A recent study shows that points based rewards programs are becoming both more popular and accepted by those who work out.

“The gyms and centers that do best are the ones that know who they are and do not try to be all things to all people. Most importantly, they truly focus on customer service and on making sure that they deliver an environment and services that will help their members meet their wellness goals,” said Meredith Poppler, VP of Industry Growth at IHRSA .

For more, click here.

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