“I truly believe that staff onboarding and training is the key differentiator when it comes to growing your personal training revenue.”

Matthew Wright, Senior Director of Fitness

Healthtrax Fitness & Wellness

Presented by Matthew Wright, Healthtrax Fitness & Wellness

Training and developing your fitness and personal training teams on becoming experts in customer service will lead to an increase in revenues.

Learning Objectives:

  • Understand the shift from customer service to customer experience to meet the needs of your target market.
  • Provide pathways for your members to reach their goals through individual and small group training.
  • Build a culture around personal training services.