The Experience: How to Own the Full Member and Staff Experience Within Your Club

Back by popular demand after a standing room only session at IHRSA 2022, join Nick Thornton from Club Automation on July 26 at 2 p.m. EDT in a conversation about how to own a full experience within your club.

Members: Free

Non-Members: Free

Thornton Nick

Nick Thornton

Vice President of Sales

Club Automation, Motionsoft, VFPnext

This year, many clubs are working to regain their staff, their membership, and their identity. The focus of engaging new members, increasing membership, creating custom experiences, while also focusing on your staff experience is essential! In order to operate and scale your club you need to own your experiences: Lead Experience, Member Experience, and Staff Experience.

In this webinar, we'll discuss the following:

  • Engaging and converting potential members in your community – The Lead Experience
  • Creating an experience that fits the needs of your members – The Member Experience
  • Allowing the software to manage the everyday tasks so your staff can focus on your members – The Staff Experience

Speaker Bio:

Nick leads the club division sales team in revenue driven activities. Nick is a proven business leader and an experienced sales executive with 20 plus years of demonstrated success working in the computer software industry. Prior to joining Daxko, he led sales at Windstream LLC as a Regional Sales Director. Nick is a graduate of Bob Jones University with a B.A. in Marketing and Management. He is skilled in SAAS sales, sales & marketing leadership, and sales management. Nick is an avid cyclist and enjoys spending much of his free time with his wife and three daughters.