“We're always looking for ways of staying ahead of the competition and new ways of enhancing our members' experience. The webinars have been a valuable resource.”

James Arrington

Anytime Fitness - Conyers, GA

Presented by Allison Flatley, Owner, Allison Flatley Consulting

Effective health club leaders make things simple. Every leader needs to understand strategy, communicate a vision, and coach for success. Learn how to strengthen your operating plan with key performance indicators and hold your team accountable. Once the plan is in place, play, coach and work on the business.

Learning Objectives

  • Understand the difference between strategy and an operating plan
  • Review the three parts of strategy
  • Examine the components of an operating plan
  • Look at ways to hold your team accountable
  • Explore different coaching conversations with your team

Presenter Profiles:

Allison is an accomplished leader and experienced club operator, helping organizations with their strategy, business growth, and client engagement through Allison Flatley Consulting. Allison works with IHRSA on industry relations, membership growth, and leadership engagement, and is currently cultivating and championing the corporate fitness and wellness market for HydroMassage. For 14 years, Allison shared her industry knowledge and experience as an adjunct professor at American University, teaching the Fundamentals of Health Promotion as part of the Sports Administration graduate program.

She currently serves on the Club Solutions Advisory Board and Industry Advisory Council for American Public University Sports and Health Sciences Degree Program.

Webinar Format

IHRSA webinars are free for IHRSA Members and $79 for non-members. Each webinar purchased will provide you with access to the live presentation of your choice for as many of your staff as you choose, plus all downloadable materials, and unlimited access to the archived webinar for 60 days. The fee includes one webinar connection and one set of handouts for unlimited attendees at one location. Instructions for connecting to these valuable webinars will be sent to registered participants 24-48 hours prior to the event.