Securing Reliable Fitness Equipment Service Support for Your Club [WEBINAR]

At a time when many health clubs are operating with reduced capacity, it is more important than ever to make sure your equipment is well maintained.

Member Price: Free

Non-Members : Free

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Cicci Matt LF

Matt Cicci

Manager/Field Service Operations – East

Life Fitness

Sweeney Eric LF

Eric Sweeney

Manager/Field Service Operations – West

Life Fitness

Health club operators know that the work doesn’t end once fitness equipment is installed. To keep things running smoothly—and to prolong the life of your machines—you need to make sure they're regularly and reliably maintained.

In this session, you’ll learn about the importance of service and maintenance post-installation. Attendees will also learn about the value of implementing a service agreement and/or preventive maintenance tasks in order to extend the life of fitness equipment.

While many health clubs are operating with reduced capacity, reduced staff, and new protocols, it is more important than ever to know the benefits of staff training, proper cleaning and disinfecting of equipment, and other equipment care tips. This webinar will walk you through it to help you save time and money.

Learning Objectives

  • How to find a service agreement that is the right fit for your facility
  • Understand the benefits of regular preventative maintenance
  • See how vendor-supported staff training can extend the life of your fitness equipment
  • Learn why rotating your machines is more important than ever now
  • Review the importance of disinfecting and cleaning your equipment

“Equipment is only as good as the service support that is comes with.”

Matt Cicci, Manager/Field Service Operations – East

Life Fitness

Presenter Profiles

Matt Cicci has more than 20 years experience in the fitness industry. Based in the New York area, he has experience in non-for-profit, commercial, private and franchise environments. Cicci has held several industry-wide certifications, earned a bachelor’s degree in management, and studied under the master’s program for exercise science at Syracuse University.

Eric Sweeney is a seasoned veteran in service operations, holding field management positions with several large companies including Cintas, Sears, and Life Fitness. Sweeney balances his people management skills with an analytic mindset, powered by his undergraduate degree in Statistics and 6+ years of data analyst work in the automotive industry.

“I am passionate about fitness as well as providing our customers with top-notch service, and looking forward to sharing our thoughts on how best to maintain and service your equipment during these unprecedented times!””

Eric Sweeney, Manager/Field Service Operations – West

Life Fitness