“Fitness is no longer simply about the physical—today, it's more about how we make people feel about themselves.”

Jarod Cogswell, Founder

FIT Academy and Enterprise Athlete

Presented by Jarod Cogswell, VillaSport - Beaverton

Customer service is paramount to running your day-to-day operations, and to keeping up with your competition—even in today’s digital world.

Learning Objectives:

  • Revive your brand identity, purpose, and story.
  • Implement strategies to enhance member experience and dominate your competition.
  • Discover 10 no-cost retention tools.