CBI September 2022

Through her success as an executive of Chelsea Piers and her work on the IHRSA Board, Greta Wagner is a key industry leader.

“My formula for success is simple: show up, pay attention, work hard, always be curious, and do not be afraid to go after what you want.”

Greta Wagner, Executive Director

Chelsea Piers


How to Stay Off the Menu: Environmental and economic factors and legislative battles are some examples of ongoing fitness industry threats. Eternal vigilance is now an imperative. As the late American humorist Will Rogers once said, "Even if you're on the right track, you'll get run over if you just sit there."


CEO's Column: From our governance changes to cementing our ties with international partners, we're making key moves at the organization. The last few weeks have been some of our busiest yet and we aren't slowing down.

When Hard Work Pays Off: In her 27-year career, Greta Wagner's old-school work ethic has helped her become an influential industry leader. As EVP of Chelsea Piers, she helped develop some of the most valuable properties in the U.S.; as an IHRSA Board member, she led the search for a new IHRSA CEO that concluded with the hiring of Liz Clark. In this exclusive interview, she shares her unique journey from professional dancer to top fitness executive.

Bringing the Heat: IHRSA 2022 in Miami Beach reminded us all why this industry is so vital. Here are all the highlights from the event.

How to Become Essential to Your Community: Health clubs do more than provide a vital service—they have the potential to be important community centers. These clubs are finding ways to expand services to raise their profile and broaden reach.

Managing Social Media for Sales and Retention: Developing leads from social media platforms and other online sites has never been more important. Here's how to maximize those clicks.

News & Know How

News: IHRSA Fitness Brasil makes a comeback, and it's a smashing success. Plus, the latest on Team 435; Rick Caro offers advice on surviving recessions; Al Noshirvani forecasts the Fitness Technology Summit; and other news.

International News: A new leader for ukactive; a new Canadian report proves health clubs help save billions in healthcare and other costs.

Influencer: Amy Simpson, co-founder of VFPnext, shares her tips on finding the right CRM for your facility.

REX Roundtables: Justin Tamsett, managing director of Active Management and REX Roundtables chair for fitness business owners in the U.S., Australia, and New Zealand, explains why leadership in today's business climate is more important than ever.


Formula for Success: REGUPOL places a priority on education to ensure that best practices and quality control are at the highest standards.

Industry Partner News: The latest news from the top suppliers in the business.

IHRSA Report

Leadership: IHRSA Board Chair Chris Craytor, president/COO for acac Fitness & Wellness Centers, explains why the global industry needs to stay mission-focused in serving its ultimate goals.

Best Practices: Nick Thornton, vice president of sales for Club Automation, Motionsoft, and VFPnext, offers advice on creating the ultimate member experience.

Advocacy: IHRSA international director of public affairs, Kilian Fisher, explains how to utilize IHRSA's array of advocacy resources to protect and promote the industry in your region.

IHRSA Membership: After acquiring Sportsplex in New York's Hudson Valley, Jason Stokes relied on IHRSA and his peers to help him through early challenges.