The reasons for developing the talent within your health club are limitless; bolstering your employees helps to improve retention, foster a positive culture, and increase productivity. And, in the wise words of business writer Tom Peters, “Leaders don’t create more followers, they create more leaders.”
However, like most things that are worthwhile, talent development is easier said than done—especially for the busy club operator.
“They often fall short when it comes to talent development because they don’t give individuals focused, undivided time,” says Debra Siena, president of Midtown Health.
While time can be hard to come by in the hectic club environment, operators who put a strategic talent development system in place often find that it pays off dividends.