There are a number of reasons why you might want to consider shifting your club management software. Maybe you’re getting blindsided by unexpected shortfalls in revenue; there might be a departmental conflict arising from not having updated information; or you’re frustrated by re-entering the same data multiple times.
Tiffany Herting, finance director at Franco’s Athletic Club, which operates three health clubs in the New Orleans area, can relate. After seeing bottlenecks, including reporting limitations, accessibility, and integration limitations in her club management platform, she decided it was time to upgrade their solution.
“Most importantly, we needed help with what we didn’t have. We were looking to improve on user engagement and convenience through the accessibility of a high-functioning, integrative app,” she adds.
Franco’s somewhat unique set-up made finding the right solution that much more challenging.
“Franco’s Athletic Club is a business with many facets, all of which had to be taken into account when building a solution,” notes Tom Antosik, Club Automation’s regional director. “They’re a traditional fitness facility, which also encompasses a spa, an athletic store, CrossFit, a team training/personal training business, a yoga studio, a social club, and a café.”