At Healthtrax Fitness & Wellness, personal trainers are educated about the importance of member experience and its impact on the bottom line.
The extra time it takes to develop your team's talent pays off dividends. And it starts during the hiring process.
Why you should stop thinking about "customer service" and start thinking about "member experience."
The latest generation of wearable fitness trackers are presenting data in a more meaningful way. And your club can leverage that data for members.
By incorporating wearable technology into your club, you can improve the member experience, contribute to ancillary sales, and boost retention.