See how this European club chain keeps millennials coming back with the right kind of programming.
Before you can create great content you have to start with the basics—the three levels of the social media funnel.
Your club is more than just a building where people work out—it's where a community comes together.
How you reward your gym's members can impact both the member experience and your bottom line.
Gyms that excel at capitalizing on their Net Promoter Score tend to implement the same three strategies.
Why you should stop thinking about "customer service" and start thinking about "member experience."
From big box stores to mom-and-pop shops, employees are apt to goof around when their boss’ back is turned. But it doesn't have to be that way at your club.
Stevenson Fitness is leading the pack when it comes to creating a boutique experience in a gym setting. And it starts with how they train their staff.
Blink Fitness is living proof that low-price gyms don't have to come with a bad member experience.
It's impossible to know when a natural disaster will strike, but you can be prepared. We put together a list of resources to get you started.