Not only are more consumers using health clubs—they’re starting to visit a number of clubs to achieve their goals, according to the IHRSA Health Club Consumer Report.
When an employee’s behavior requires corrective action, progressive discipline is crucial.
Depreciation, or "maintenance capex," is a real expense in the health club industry. Here's what you need to know.
The company’s CEO praises employees who cry at work, and the president hams it up as Star Trek’s Captain Kirk in satirical videos.
Wondering where your club stacks up? These findings from the IHRSA Health Club Employee Compensation & Benefits Report will give you an idea.
When someone buys a membership to your health club, it’s crucial to meet—and ideally exceed—their expectations in order to keep them as a long-term, satisfied club member.
Every team member contributes to member retention in your club. Make sure everyone is working together for the best results.