As your members adjust to all the changes in your club, communicating and maintaining relationships with your members is more important than ever. Here’s what to communicate to keep members engaged, informed, and confident about coming back.
Keeping your physical club safe and clean with new COVID-19 protocols is imperative. As media reports scrutinize the industry, now is the time to ensure your club image is just as protected.
Your health club's HVAC system is an essential element to your COVID-19 safety strategy. We talked to experts about measures clubs can take to improve air quality and help prevent the virus from spreading.
Health clubs around the world are making changes to all aspects of their business in response to COVID-19. Here’s how some clubs are adapting to new protocols as they apply to a special population: children.
One of the quickest ways to share new information about COVID-19 protocols is through an FAQ page. Here are some sample frequently asked questions you should consider answering for your members.
Health clubs around the world are seizing opportunities for new and exciting strategies to regain membership and revenue.
Health clubs are using video to show members how they are cleaning their facilities and to give them a glimpse of what it will be like when they return to the club.
We talked to IHRSA members around the world about the new ideas they put in place to keep their members on board through pandemic-related closures. Here are their success stories.
IHRSA health clubs are coming up with solutions to help enforce social distancing protocols, from equipment screens to custom signage.
To ensure the safety of members and employees during reopening, health clubs are implementing new procedures to monitor for illness, create space for social distancing, clean, and communicate with members.