31st Annual International Convention
& Trade Show
March 14-17, 2012 | Los Angeles | L.A. Convention Center | Register
HUMAN RESOURCES
Schedule-at-a-Glance
WEDNESDAY, MARCH 14
9:00am-10:30am
-
5 Ways to Build World-Class Teams
Derek Deprey, MSS, Sport Management, General Manager, Wisconsin Athletic Club
2:00pm-3:30pm
-
10 Proven Leadership Skills to Build a Successful Team
Maria de los Angeles de Santiago, General Manager, Management Around Sports, SPAIN
NOTE: This session will be presented in Spanish, and will be repeated in English on Thursday at 10:00am.
THURSDAY, MARCH 15
10:00am-11:00am
-
Hiring & Cross Training Your Personal Trainers to Achieve Success
Jason Mason, NSCA-CSCS, Regional Fitness Director, Beverly & Cambridge Athletic Clubs
10 Proven Leadership Skills to Build a Successful Team
Maria de los Angeles de Santiago, General Manager, Management Around Sports, SPAIN
2:00pm-3:30pm
-
Going Beyond Service With a Smile
Christine Thalwitz, Director of Communications & Service, ACAC Fitness & Wellness Centers
Facebook, Employment Laws & Legal Liability: Managing the Generation Y Worker
Tex McIver, Senior Partner, Fisher & Phillips LLP
(Pre-Registration Required in January; Limited Seating)
FRIDAY, MARCH 16
2:00pm-3:30pm
-
Building a Five-Star, Customer-Focused Team
Theresa Amaya, Director of Human Resources, St. Regis Monarch Beach Resort
SATURDAY, MARCH 17
8:30am-9:30am
-
Motivation Tools that Work to Incentivize Your Sales Team
Leila Timergaleeva, Vice President of Operations, Complete Body Development, IHRSA Ambassador to Russia, RUSSIA






