The International Health, Racquet & Sportsclub Association is the fitness industry's only global trade association representing over 10,000 for profit health and fitness facilities and over 600 supplier companies in 75 countries.



From educational tools and events to promotional programs and public policy initiatives, IHRSA brings you success... by association!

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Entries in Survey (7)


Technology council conducting survey for trend report

For those who are not comfortable with it, they avoid it at all costs. If you are adept then it is welcomed it with open arms.

Either way, technology in the fitness industry is here to stay. Not only should it be part of everyday life but, if you want your business to survive, it really needs to be incorporated into all areas.

To help get everyone up to speed on what is out there, how different levels of the company should be using it, and what your peers are doing, the Fitness Industry Technology Council (Fit-C) is conducting an online survey that will be used for a technology trends report that will be available in 2014. The report will be free and shared with IHRSA.

Read on to see more about the technology survey and how to participate.

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Help IHRSA make CBI magazine even better

Please help IHRSA make CBI (Club Business International) a more valuable magazine for you and your team by taking part in a brief survey.

If you read CBI you know the benefits - names and faces in the industry; trends; equipment and products; IHRSA events and promotions; advice from industry leaders and entrepreneurs; and more. For those who are not readers, visit CBI on and see what you are missing.

Complete the survey by Aug. 30 and receive the IHRSA 2013 Convention session recording (MP3) of your choice.

For more, read on.

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Learn more about member loyalty survey during webinar

Preliminary IHRSA member loyalty survey scores show that North American fitness clubs favor well.

The ongoing health club industry Member Loyalty / Net Promoter Score (NPS) study came back with a score of 43 - for every 100 North American club members, there are 43 more promoters than detractors. Promoters are respondents who are likely to recommend their club to friends, colleagues, and family members. Detractors are unlikely to recommend their club and may actually discourage others from joining.

The study, conducting in partnership with The Retention People, is ongoing and is free to IHRSA members. The more clubs that take part, the more accurate and the more analytics we will get out of it.

IHRSA and TRP are co-hosting a free webinar to further explain the study, the meaning of the scores and how taking part in the study, as well as the results, can benefit clubs. Measuring Member Loyalty: Benchmarking Your Club Using IHRSA Research, takes place on Thursday, June 20, 2 to 3:30 p.m.

For more, read on.

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IHRSA seeking opinions on Convention & Trade Show

Here at IHRSA we are always striving to make our International Convention & Trade Show better year after year. One way we do this is to ask for feedback – from attendees, trade show exhibitors and even those who didn’t make it (asking why they weren’t able to make it). 

Even though all of those who made it to Las Vegas a couple weeks ago are still catching our breath from the amazing event, we are already collecting opinions and suggestions.

Read on to see what we are looking for and possible prizes for participants.

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New survey allows clubs to see how they compare to competition

One thing IHRSA strives to do for members is provide industry benchmarking. We hope our surveys and studies give owners and managers the metrics and information that can be used to better their business and bottom line. 

The latest endeavor is the IHRSA-The Retention People Member Loyalty Survey. Questions like how loyal are your members and are they more loyal than your competition's members will be answered. Your members will take the survey and their answers will give you insight you may not have had before. 

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