The International Health, Racquet & Sportsclub Association is the fitness industry's only global trade association representing over 10,000 for profit health and fitness facilities and over 600 supplier companies in 75 countries.

 

 



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Entries in member experience (2)

Monday
Aug042014

Connect with both prospective and current members

Jason Reinhardt truly believes that you can’t judge a book by its cover when it comes to sales. One just never knows who is going to buy a membership and who is only looking for a free day at the gym.

Because of this Reinhardt - who is hosting IHRSA’s next webinar, “Increase Sales by Selling the Experience vs. the Price” on Thursday, Aug. 8, 2 to 3 p.m. EST – makes sure his staff gets to know the prospective member who comes in to learn more about his facility.

Read on to see what Reinhardt will talk about in the next IHRSA webinar.

Click to read more ...

Thursday
May232013

Next IHRSA webinar to help with your members' experiences

Let’s face it, if your members aren’t happy with the product you are offering then why would they come back?

Member experience is one of the most important aspects of s club. And at the next IHRSA webinar, “Elevating Your Member Experience: Engagement & Communications in a Changing World,” presented by Cybex, you will learn how to take what members want and impart it in your club.

Click to read more ...