The International Health, Racquet & Sportsclub Association is the fitness industry's only global trade association representing over 10,000 for profit health and fitness facilities and over 600 supplier companies in 75 countries.



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Entries in MediFit (2)


Find new retention concepts during next IHRSA webinar

Image courtesy of stockimages/FreeDigitalPhotos.netThe word “retention” is thrown around a lot in our industry. Obviously, keeping current members is vital to clubs’ welfare. 

The question is, then, what is the best method to keeping those who pay to continue to up their membership when it expires?

IHRSA’s next webinar, “Revolutionizing Member Retention with New Concepts,” will give examples of how host Bonnie Patrick Mattalian does it at MediFit. The webinar is Thursday, April 10, 2 to 3 p.m. EST.

Read on to learn more about Mattalian's webinar.

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Protect your club, members from scams and cyber crime

Sometimes the decision is made for you; all signs point toward the obvious.

Garrett Felix had been contemplating when to do an IHRSA educational session on scams and cyber crime for both the fitness industry and members of clubs. Then the cosmos practically begged him to do it.

This past summer Felix, Information Security & Privacy officer in the Legal Department at MediFit, was touring prospective gyms for himself. During a visit on a guest pass he logged onto the Wifi that was available for members and guests. Soon after that initial visit he started to get notices on the device he used that he was potentially getting scammed.  

What he discovered was that the club’s computer was also on the Wifi, so in addition to being open to other members and guests devices he was also subject to any malware (malicious software) or viruses from the club’s computer. He said he would be extremely nervous and concerned if that club had his credit card information for payments and it was unprotected.

Felix will present, There’s an App for That … But There is a Scam for That, Too; Protecting Your Club from Becoming a Victim of Scams & Cyber Crime, at the IHRSA 33RD Annual International Convention & Trade Show in San Diego, on Wednesday, March 12, at 3:45 p.m., in thr Legal & Legislative educational session track.

IHRSA is featuring a different track from now until IHRSA 2014, running on Tuesdays and Thursdays. One session will be highlighted with all of the other sessions from that track listed.

For more on Felix's session, and others from the Legal & Legislative track, read on.

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