The International Health, Racquet & Sportsclub Association is the fitness industry's only global trade association representing over 10,000 for profit health and fitness facilities and over 600 supplier companies in 75 countries.



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Entries in Shaun Smith (2)


Attendees take in seminars, keynote speaker at European Congress 2012

There is obviously a social aspect to European Congress 2012 with opportunities like dinners, parties and networing events to talk shop and meet new colleagues.

But, really, the reason members attend IHRSA events like this one, the International Convention & Trade Show and others, is for the seminars and speakers. This is where you learn about new equipment, marketing techniques, retention tricks, and many other subjects to help your business prosper.

In addition to the break-out sessions, this year's keynote speaker was Shaun Smith, former head of Customer Service, Sales and Marketing Training, British Airways, and founder & partner, smith+co, who talked about how to be bold in business.


European Congress keynote speaker stumps for IHRSA, himself on YouTube

Shaun Smith is year’s General Session speaker for IHRSA's European Congress in Vienna, Austria, on Nov. 1-3. The former Head of Customer Service, Sales and Marketing Training, at British Airways, and founder and partner at smith+co, his discussion, "Bold – How to be Brave in Business and Win," will show you how to get in the minds of successful executives and learn what makes them succeed. The 90-minute talk on Nov. 3 will allow you to take new ideas back to your club and hopefully expand growth and expectations.



To promote the conference and his keynote speech he has even taken to a YouTube video.