The International Health, Racquet & Sportsclub Association is the fitness industry's only global trade association representing over 10,000 for profit health and fitness facilities and over 600 supplier companies in 75 countries.



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Entries in Chip Conley (2)


Conley: keep both customers and employees happy

Chip Conley knows the importance of keeping the customer happy. 

The founder of Joie de Vivre - California’s largest independent hotel company and America’s second largest boutique hotelier - had his ups and downs in the 2000s. With all of his hotels at that time in San Francisco area, in 2001 the economy in that area endured one of the biggest economic drops anywhere in the United States since World War II. 

Conley was the third general session speaker at the 32nd Annual International Convention & Trade Show. His, on Thursday, was sponsored by Matrix.  

For the rest of the story, click here.

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IHRSA 2013 general session speakers announced

The four general session speakers for the 32nd Annual Convention & Trade Show have diverse backgrounds and current positions, but one thing they have in common is the ability to institute change. Each will surely captivate and entertain the audience in Las Vegas with poignant examples and ways to help IHRSA members build their businesses.


Nicholas Christakis



Sponsored by
SPRI® Products, Inc.

Tuesday, March 19

Sponsored by

Wednesday, March 20

Sponsored by
Matrix Fitness

Thursday, March 21

Sponsored by

Friday, March 22