The International Health, Racquet & Sportsclub Association is the fitness industry's only global trade association representing over 10,000 for profit health and fitness facilities and over 600 supplier companies in 75 countries.

 

 



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The Online Home of IHRSA.org news.

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Wednesday
Apr262017

IHRSA Staff Congratulates Norm Cates on his Lifetime Achievement Award

Club Industry announced this week that IHRSA’s founder and first president Norm Cates is this year’s recipient of their Lifetime Achievement Award.

Here are a few words of congratulations from the IHRSA staff:

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Wednesday
Apr262017

Keeping Your Gym's Membership Sales Strong Year-round

The following post was written Amanda Konigsberg, general manager of Active Wellness, for our Best Practices series.

Question: After the January rush, sales quiet down. How can we keep them strong all year long?

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Tuesday
Apr252017

Who Is Responsible for Delivering Stellar Customer Service at Your Health Club?

Ask any health club operator who on their staff is responsible for delivering stellar customer service, and you’ll likely receive this reply: everyone.

They’re not wrong—each and every staff member can make a positive impact on customer service delivery. But when correlating stellar customer service with member retention, data from the IHRSA Member Retention Report series points out the critical role fitness staff—including group exercise instructors—plays.

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Monday
Apr242017

What It's Really Like to Win an IHRSA Institute Scholarship

Your chance to win a full ride didn’t end in college. Every year, we offer scholarships to attend The IHRSA Institute to two worthy individuals who have a passion for the fitness industry and demonstrate strong leadership skills.

Each scholarship, named in honor of John McCarthy and Curt and Jane Beusman, has a value of more than $3,000 and includes a full registration to the Institute, program materials and handouts, social and networking events, lodging, and meals, as well as a $500 travel stipend. 

Not too shabby, right?

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Friday
Apr212017

This Week in the Fitness Industry: Big Data Suggests Running is Socially Contagious

Big Data Suggests Running is Socially Contagious
Running may be contagious, according to a study published in Nature Communications, The New York Times reports. The study is one of the first of its kind to use big data from a global social network. Researchers gathered five years worth of data from about 1.1 million runners worldwide, as well as five years’ worth of data from global weather station, which they cross-correlated with information about runners’ daily workouts. Ultimately, they found that runners do influence one another. “Over all, if one person ran for about 10 minutes more than usual on any given day, that runner’s friends would lengthen their workout by approximately three minutes, even if the weather was discouraging,” The Times states. “Similarly, if a friend ran faster than usual, his or her friends would tend to pick up their pace in their runs that same day.”

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Thursday
Apr202017

4 Fitness Business Leadership Strategies from IHRSA 2017

There was no shortage of influential health and fitness industry leaders at IHRSA 2017 leadership track sessions last month in Los Angeles, and presenters and attendees alike were ready to share their tips and tricks to maintaining leadership practices.

Here are the top fitness business leadership strategies we gleaned from the best of the best.

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Wednesday
Apr192017

Everything You Need to Know About Our Thunderclap Campaign to #PassPHIT

With just the click of a button, you can help IHRSA in our mission to #PassPHIT. How? Glad you asked!  

We are organizing a Thunderclap to help spread the word about all the benefits of the Personal Health Investment Today (PHIT) Act. Passing PHIT will allow Americans to use flexible spending accounts (FSAs) and health savings accounts (HSAs) to pay for health club memberships, fitness equipment, exercise videos, and youth sports leagues.

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Wednesday
Apr192017

At L’Usine Club, Design and Customer Service Go Hand-in-Hand 

L’Usine Club isn’t your average health club chain.

The company, which has two facilities in Paris, one in Brussels, and one in Geneva, prides itself on providing exceptional and meticulous customer service. Its highly trained staff (outfitted by Armani), premium sound system (installed by Devialet), and sleek facilities (designed by a team of architects) have attracted several global celebrities to stop in for a workout.

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Tuesday
Apr182017

How The IHRSA Institute Will Amp Up Your Health Club Management Game

There are several barriers that can stop your health club management game from reaching its full potential. Club managers have to juggle so many daily tasks it can be difficult to see the big picture, let alone find the time and resourses to sharpen your skillsets. 

If the situation we just described sounds familiar, the IHRSA Institute is for you. 

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Tuesday
Apr182017

Steady Cash, Steady Growth: How to Maximize Health Club Membership Dues 

This is an IHRSA featured post, brought to you by Twin Oaks Software.

Memberships are the lifeblood of your club’s financial health. Product sales (e.g., sports drinks, apparel, supplements, etc.) and services like personal training and other add-ons are just that: important, but add-ons. You need to make sure you’re getting the most from the heart of your business model, and that’s monthly memberships.

Once you’ve checked all the boxes that comprise the core expectations of any successful club—equipment upgrades, group exercise choices, cleanliness, helpful service staff—you need to go deeper, to areas that may not be your expertise. This includes software, billing, and technology support. Because you outsource these tasks to other companies, you have to stay vigilant to ensure that these partners are providing you with the optimal choices for maximizing your opportunities. 

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